Privacy Policy

PRIVACY POLICY

Last Reviewed & Updated: 04/10/21

PURPOSE, SCOPE AND USERS

This privacy statement applies to information we may collect when you visit the Panoptic Consultancy Group website – https://www.panoptic-group.com/ or the PCG Security website – https://www.pcg-security.com/

It does not apply to any sites we link to. We have a legal duty to protect any personal information we collect and take appropriate measures to do so.

All information is handled lawfully in accordance with the Data Protection Act 2018 (as amended from time to time). When you visit our website, some details are recorded from your web browser for statistical purposes only. This information helps us in finding out which pages are of most interest and how many visitors our website serves.

COOKIES

Cookies are used where you have identified yourself to the site on the login pages so that the site can provide you with additional functionality for the duration of your visit to the website.

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.

Once you close your browser, the cookie simply terminates. We use cookies to process and identify data so that we can personalise your experience of our website. You can set your browser to refuse cookies and you will still be able to use our website.

In compliance with UK & EU legislation, the following lists the use of cookies on this website.

Across our websites, we use a range of cookie types, generally split into the following areas.

Essential Cookies: Required for the operation of our websites and tools, these cookies allow users to log into secure areas of our site, use online forms and more.

Analytical Cookies: Used to determine how visitors are accessing and using our website, from determining a visitor count to seeing the most popular pages. We use this data to improve the service that our websites offer.

Not all of these cookie types are used on all of our websites – we primarily use analytical cookies, building up an understanding of how our customers interact with our websites to provide you with a better level of service.

All our websites use cookies. By using any of our sites and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Our websites are owned and operated by Panoptic Consultancy Group Limited.

YOUR PERSONAL INFORMATION

Any personal information is held safely with our security systems preventing unauthorised access. When you complete a form that requests personal information or email us, you will provide information with which we can identify you. This information will be treated in confidence and only used for the purposes for which it was provided. Panoptic Consultancy will not sell or rent your personally identifiable information to anyone. If we change our Privacy Policy, we will post any changes on our websites so that you are always aware of how we use your information.

All telephone calls maybe recorded for the purposes of training and monitoring and to comply with the Data Protection Acts requirement to provide ‘Fair Processing’ information.

Panoptic Consultancy are committed to protecting the privacy of our users, clients, and customers. This privacy statement explains how we use any personal information we collect about you when you use this website. It is also intended to assist you in making informed decisions when using our website and our products and services.

All your personal Information shall be held and used in accordance with the General Data Protection Regulation. If you want to know what information we collect and hold about you, please email us at dpo@panoptic-group.com or by writing to:

Data Protection Officer, Panoptic Consultancy Group,
Meridien House,
42 Upper Berkeley Street,
London,
W1H 5PW.

HOW DO WE USE YOUR INFORMATION?

The information which you provide to Panoptic Consultancy will be used within the company for the administration of any of Panoptic Consultancy related products and services of which you avail.

Data may also be used for statistical analyses and Panoptic Consultancy may share information with law enforcement bodies/ fraud prevention agencies for the purpose of preventing or detecting fraud.

We may share your data with trusted third parties who process data on our behalf.

YOUR RIGHTS

Under GDPR, individuals now have increased rights in regards to their personal data. Please see below an outline of your rights and if you wish to contact us to discuss or amend the data we hold, please contact us dpo@panoptic-group.com.

  • Right to be Informed
  • Right of Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • The Right not to be Subject to Automated Decision-Making Including Profiling

DATA BREACH

If Panoptic Consultancy were to experience a data breach they would:

  • Within 72hrs upon realising a breach had occurred and where feasible, report certain types of personal data breach to the relevant supervisory authorities.
  • If the breach is likely to result in a high risk of adversely affecting our customer’s individual rights and freedoms, we will also inform those individuals without undue delay.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

VALIDITY AND DOCUMENT MANAGEMENT

The owner of this document is the Information Security, Data Protection and Compliance Lead, who must check and if necessary, update the document at least once a year. All changes must be approved by the Board of Directors.